Five Star Bank officially opens its relocated branch in


ELMIRA, NY, August 23, 2021 (GLOBE NEWSWIRE) – Five Star Bank (the “Bank”) officially opened its relocated branch in Elmira today at 100 West Water Street, when community and bank leaders cut the ribbon for the 2,400 square foot downtown branch. of Elmira.

Five Star Bank, a subsidiary of Financial Institutions, Inc. (NASDAQ: FISI), is a leading provider of consumer and commercial loan services in the Southern Tier, Finger Lakes and Western regions of New York.

A photo accompanying this announcement is available at

President and CEO Martin K. Birmingham said: “In this new redesigned branch, our associates will continue to take good care of our customers and neighbors by getting to know them and providing training and solutions for them. help them improve their financial situation. being. Consumers and businesses can access a full range of banking and lending services, insurance products, and investment management and advisory services. At Five Star Bank, we strive to be trusted partners for our clients, equipped to meet many of their financial needs. We are very happy to celebrate the opening of this branch with community leaders, Five Star Bank associates and many of our partners who have contributed to the success of the relocation.

Five Star’s new Elmira branch offers a full range of banking, insurance and investing products and services essential to help improve the financial well-being of consumers and businesses in the neighborhood. This location is designed as a center for financial solutions with no teller lines and no barriers between bank associates and customers. It offers a mix of new technologies, including interactive ATMs and the convenience of community banking with certified personal bankers.

Five Star Bank is committed to using green and energy efficient materials in the construction of new offices and the materials purchased for the West Water Street branch have received certifications from Cradle to Cradle, Declare, Forest Stewardship Council, Green Square and GreenGuard. Materials with a high percentage of recycled content were used where possible and energy efficient LED lighting was used throughout the interior and exterior. The insulation performance and air change rate of the HVAC system exceeds building code.

Five Star Bank has been with Elmira since 2012, when it acquired the former HSBC branch at 150 Lake Street. The relocated branch is part of NYS’s downtown revitalization initiative.

To celebrate the opening, Five Star Bank will continue its tradition of giving back to the communities it serves by donating $ 5,000 each to the Chemung and Schuyler Counties Economic Opportunities Program and the MAN2MAN Forum.

The Elmira branch is open Monday to Thursday 9 a.m. to 4 p.m. and Friday 9 a.m. to 6 p.m. The phone number is (607) 737-2165. For 24-hour dial-tone banking, call 1-877-882-5782.

About the five-star bank
Five Star Bank is a $ 5 billion community bank providing a wide range of personal and business banking and lending services to individuals, municipalities and businesses through a network of more than 45 locations. Five Star Bank has a dedicated team of approximately 560 employees who are committed to giving back through a variety of nonprofits and neighborhood charities.

Five Star Bank offers a wide range of personal and business insurance services through SDN Insurance Agency, LLC. In addition, the Bank offers personalized investment management, investment advisory and pension services to individuals, companies, institutions, foundations and pension plans through Courier Capital, LLC, HNP Capital, LLC and Five Star Investment Services. Additional information about the five-star bank can be found at and on Twitter, Instagram and Facebook.

Five Star Bank, SDN Insurance Agency, LLC, Courier Capital, LLC and HNP Capital, LLC are subsidiaries of Financial Institutions, Inc. (NASDAQ: FISI). Shares of Financial Institutions, Inc. are listed on the NASDAQ Global Select Market. Further information is available at

For more information contact:
Shelly J. Doran
(585) 627-1362
[email protected]

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